Returns & Exchanges
At Thompsons Coins, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, you may return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship Your Package
Drop off your package at any authorized carrier location, ensuring you obtain a receipt for tracking purposes.
- 4.Receive Your Refund
After our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.